1. Verification
Always check the service provider's official uniform or identification badge to ensure authenticity.
2. Luggage Safety
Inspect your luggage before and after handling to ensure no damage has occurred. Report any discrepancies immediately through the app.
3. Health Precautions
Be aware of the hygiene practices of service providers, especially in current health scenarios. Feel free to request them to use gloves or sanitize their hands if needed.
4. Professional Interaction
Expect and insist on professional behavior from service providers. Report any misconduct or unprofessional behavior through the app immediately.
5. Incident Reporting
In case of any accidents or issues during the service, report them through the app as soon as possible for prompt action and resolution.
6. Personal Belongings
Always keep your personal belongings, such as wallets, phones, and important documents, with you at all times. Do not hand over personal items to service providers unless absolutely necessary and safe to do so.
7. Cash Handling
If paying in cash, prepare the exact amount beforehand to minimize the time spent handling money and ensuring a contactless handover.
8. Service Confirmation
Ensure that the service details, including the provider's name, time, and service specifics, match what was booked through the app. Confirm the booking details before the service begins.
9. Item Requests
When using the app's feature to request additional items, such as snacks or beverages, ensure you specify your requests clearly and verify the items and prices listed before confirmation.
10. Food Safety
If you request food items like chips through the app, always inspect the packaging upon delivery. Do not accept any items if the seal is broken, packaging is tampered with, or if there are any signs of contamination.
11. Shipping Policy
Shipping policy is not applicable for our business.
