Introduction

Porter Buddy is committed to protecting your privacy. This Privacy Policy governs the manner in which we collect, use, maintain, and disclose information collected from users (each, a "User") of the Porter Buddy website and mobile application ("Services"). By accessing or using the Services, you agree to the terms and conditions of this Privacy Policy.

Information We Collect

We may collect the following types of information from Users:

• Personal Information: This includes your name, contact information (such as email address, mobile number), demographic information (such as address, preferences, interests), and any other information you provide to us.
• Usage Information: We collect information about how you use our services, including app installation and uninstallation data, and other relevant app usage information.
• Porter Buddy Information: If you sign up as a Porter Buddy with Porter Buddy, we may collect additional information such as location details, profile picture, identification documents, and other relevant details necessary for using the platform.

How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision: To provide and personalize our services, process transactions, and manage customer accounts.
• Communication: To communicate with you regarding updates, important notices, and changes in our applications.
• Improvement: To analyse usage trends, conduct research, and enhance the quality of our applications.
• Marketing: To send promotional communications about new features, special offers, or other information we believe may be of interest to you.
• Customization: To customize our website and services according to your preferences and interests.

Information Security

We are committed to ensuring that your information is secure. We have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Disclosure of Information

We may disclose your information to third-party service providers for the following purposes:

• Personalization of our services.
• Performance of behavioural analytics.
• Sharing with vendors, consultants, marketing partners, and other service providers to support our services.
• Academic research purposes.
• Compliance with applicable laws or legal processes.

Prohibited Activities

We prohibit the hosting, display, upload, modification, publication, transmission, or sharing of any information that violates our policies or applicable laws.

Withdrawal or Non-Provision of Data

You have the option not to provide certain data or to withdraw consent previously given. However, refusal to provide certain information may limit our ability to provide certain services to you.

Use of Cookies

We may use cookies to analyse web traffic, improve our website, and provide you with a personalized browsing experience.

Changes to this Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and it is your responsibility to review this Policy periodically for updates.